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See what customers are saying about Nationstar Mortgage.
I called to ask specific questions about a refinance rate sale, and the gentleman I spoke to was THE MOST professional and knowledgeable person I have ever had interaction with in any of the mortgage companies I have dealt with over the years. I think his name was Kerry Ahem and he was Remarkable! He knew the questions I wanted to ask before I asked, and he was able to explain in simple terms those things I needed to hear. I am not exaggerating, he made me trust everything he was saying, and I had complete confidence that I would make the best choice after speaking to him. He has a financial understanding well beyond what I've experienced in the "call center" environment. I knew I was talking to a true professional. Please pass this information on to him and his leadership.
I called in this morning to get my current payoff balance and spoke to Eric who was extremely helpful. He submitted my request to generate a quote and I had it within an hour. I have enjoyed a good long relationship with Nationstar Mortgage and I appreciate your company and representatives like Eric. Sincerely,
Online payment system is great and I never face any problem. Thanks a lot.
Quick, easy and accurate.
Good online experience
Great experience. Very fast service! The automated communications and communication process the people involved at Nationstar let me know right away what was needed and where thing were in the process. The helped a lot!
Fast, efficient, effective, competent, professional. Completely satisfactory.
"April" the representative that helped me was very knowledgeable but more than that, she was very patient as I activated my on line access and navigations; statement details, taxes paid and due dates...she is definitely an asset with excellent interpersonal skills! Thank you again 'April'! May GOD Bless you! Grace Grace!!!
I pay my bill online and the way it is written is a very easy way to make my payment,Thank you
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