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See what customers are saying about Nationstar Mortgage.
I am very happy with your company. I like that I can see all about my account so easily.and talk with a person when I need to.
Just read your update in reference to the website changes, including the removal of online fee for payments! Good job, thank you! That will make my experience a whole lot nicer.
Jay Nie and Semiera Salman took great care of us! Great company to work with - great people to work with. Would work with them again.
great agent,great service
Online set up was easy - and I am technically challenged! Thank you!
Great customer service I have to say I thought it was gonna be a long process and exhausting but it wasn't, it was easy. Thank you to those who made it happen
My only wish would be direct access to someone in Texas, I am getting hard of hearing and often am frustrated with the call centers. Once I can speak to someone local everything goes much smoother.
I was transitioned from Seneca and the experience is night and day. I called, got through right away (which is amazing because I bet they're getting a lot of calls), and the person who I spoke to actually sounded like she cared about helping me and addressing the issue. She even offered me a program to help pay off my loan sooner. So much better than before!!!!
VERY GOOD EXPERIENCE WITH ONLINE SETUP ACCOUNT
100% satisfied. I was having a big problem signing in (I'm a new customer), a real frustrating time the last 7 days - really worried about it! My assistant this morning guided me through the first time, her questions and answers were completely to the point ans 100% easy to follow. I type slow (cell phone in one hand) and she was totally calm (maybe I wasn't) and that feeling was passed on to me. First run through time - - - PERFECT!! Glad to be one of your customers!!! Thank you!!!
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