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See what customers are saying about Nationstar Mortgage.
Great web site.--- very easy to view and use.
I called in and spoke with a great gentleman who helped me setup my account and make my first payment. It was nice to speak with a competent professional who quickly solved my problems without any issues.
The website is GREAT!! I haven't really spoke to anyone and a while because I pay my mortgage on line. Keep doing what you all do at Nationstar Mortgage.It works for me.
On May 24, I was on the phone with a very very helpful and patient representative of your company. I lost my wallet and needed to change my automatic payment information. We were on the phone for one hour. She tried every possible way to
make this change online with me. Unfortunately, the computer system was at fault, but the employee did her best to overcome the limits of technology with her compassion and perseverance with me. Later, I faxed the Account Services to help me make the necessary changes to pay my mortgage and I never heard back from them. All I wanted to do was pay my mortgage. Unfortunately, you only have one
outstanding employee. I don't know how many more phone calls, faxes, emails, I will have to make to clear this problem up, but I will certainly remember the woman who initially tried her absolute best to help me in this stressful situation. Thank you JoAnna Scandiffio
The Young lady that helped me today was wonderful.
Our overall experience was great.
The best Refinance in the United States. No Nonsense.
The representative I spoke to on the phone was beyond polite and understanding....Thank you!
The refinance experience with Nationstar Mortgage LLC & Greenlight Loans was great. I am always apprehensive dealing with agents but they made it easier for me to understand and was stress-free. I like to specially thank Dan Miller and Kimson Hillibaugh. This two gentlemen were very helpful, professional and very nice. Thank you/Juliet Cheatle
I give representative Crystal W. an A++ for assisting me with a problem I had with the online service.
May 24, 2016
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