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Nationstar Customer Reviews

Make the most of your home loan by sharing reviews about your mortgage experience. Your comments help us provide even better service.
See what customers are saying about Nationstar Mortgage.

  • Tom KapsMay 05, 2015

    I find it hard to "not" interact with people when conducting financial business with these numbers. However, that being said, the interactions (limited as they have been) have been nice and easy to work with. Keep up the good work! The only issue that I have is to incorporate an interactive investment project, that might be a separate business on how about a "financial branch " that caters to kids (young adults). By going out to schools, investment clubs, church youth groups, and target these untapped future clients (employees and/or investors). We might get future investors & home buyers with better morals/strategies than would many others. I've found limited educational material available to this subject (Jr High, Middle High, and/or High School). The search goes on... (If you have insight, please call me: Tom 209-482-1039

    Overall Rating:

    Source: Birdeye

  • Don HolkanMay 05, 2015

    I was able to access my loan info but not able to complete a web payment. I will call 5/5/2015 to figure out how to make a payment. Don Holkan deholkan@aol.com (281)413-5942

    Overall Rating:

    Source: Birdeye

  • isabel rodriguesMay 05, 2015

    I really like your web site. It is very easy to find out about your account.

    Overall Rating:

    Source: Birdeye

  • anneMay 05, 2015

    Human assistance was great to get my account unlocked! However, the automation prior to that took a long time to get there, plus waiting after getting to the correct dept.

    Overall Rating:

    Source: Birdeye

  • MariaMay 04, 2015

    I am a new customer to Nationstar. I spoke with two reps today via phone, one female and one male. Both provided excellent customer service--patient, courteous, professional. They made my day! Maria Robinson

    Overall Rating:

    Source: Birdeye

  • Ronald AyresMay 04, 2015

    Site was very user friendly!

    Overall Rating:

    Source: Birdeye

  • Jeannie GerhartMay 04, 2015

    This website was one of the easiest banking website ever. Thank you.

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    Source: Birdeye

  • JohnMay 04, 2015

    Thanks for this set up. It is very ease and simply, not hard at all to pay your mortgage or make adjustment if needed.

    Overall Rating:

    Source: Birdeye

  • Ed BlackMay 03, 2015

    I've done more than my share of complaining about this website. Now that we understand each other, this is the easiest bill-pay website I use. Thank you very much for listening to my kvetching and accommodating me preferences.

    Overall Rating:

    Source: Birdeye

  • June DoanMay 03, 2015

    I am so happy to be able to make principle payments on line again. Ocwen was a JOKE! The only way I could make principle payments to them was through snail mail. SERIOUSLY! What a backwards company. So happy to be back in the IT world I know and love! So happy to not have to make 3 phone calls to fix things when I tried to do them on line. Just ... SO HAPPY!!!!!

    Overall Rating:

    Source: Birdeye

Nationstar Mortgage Customer Reviews
Rated 4.4/5 based on 1379 reviews
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