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No improvements needed! Easy to navigate
Everything about Nationstar Mortgage has been a reassuring and wonderful experience thus far. The people I have had the opportunity and the pleasure of speaking with that has been so helpful to me in the transitioning of my loan to Nationstar has all been so patient, understanding and knowledgeable when they have assisted me with any questions I have had and the setup of my new account with Nationstar. I thank them all for all of their help and assistance, and their reassurance that Nationstar will take care of me, and my loan with your company. The fact that they have been their to help when I have called for them has been a valuable asset to me and the starting of our long relationship together. Again, thank you. Speedy Allen Lewis
I would like to be able to receive non critical, non financial related information in Email or text without having to log in to my account.
Anything that does NOT share my account number, passwords, balances or transactions history.
Ie: Payment Due Notice Payment Received Notice General technical Information General Questions
Both the lady and man was very very nice. Thank you.
Customer service rep was very helpful after i spent 30 min trying to navigate the automated system to talk to a real person. Jow about a press zero to talk to a representative. I finaly had to talk to the payment rep after the system timed out due to me not giving the info it was looking for and have them transfer me to the correct department that could help me.
I have not had any problems until I tried to find a copy of 1098 form. Everything is listed Escrow, it would be nice if there was a line that said copies of 1098 information. An actually person on the other end would be nice to get get quicker response rather then waiting for days for one. I still haven't heard back from a message I left a week ago on your web site..
Excellent web site.Very user friendly.
first time using... very easy to use and navigate. Thank you!
I have not complaints
Easy to read
NMLS #2119 | NMLS Consumer Access
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