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Nationstar Customer Reviews

Make the most of your home loan by sharing reviews about your mortgage experience. Your comments help us provide even better service.
See what customers are saying about Nationstar Mortgage.

  • Kathy UmbersonMar 02, 2015

    The website is VERY easy to use. Quick payment process too. I would however, have one suggestion, is that I would like to have another security measure on the sign-in. The Zip code, yes, I like that, but another password or visual sign that I could enter and change when I would like.

    Overall Rating: 4 / 5

    Source: Birdeye

  • Darcy & Lawrence KubissaMar 02, 2015

    I tried calling to discuss the issue but your phone lines were backed up. So contacted you through the internet and look forward to hearing back from you tomorrow.

    Overall Rating: 4 / 5

    Source: Birdeye

  • J.J. BrickleyMar 02, 2015

    It would help greatly if you provided a search function on the website, as a majority of websites do. Otherwise, a user often has to search multiple screens and try to find the right entry by scanning the entire screen visually and then possibly clicking on some "dead-end" entries before hopefully finding what he or she is looking for.

    Overall Rating: 3 / 5

    Source: Birdeye

  • Bridget CoffeyMar 02, 2015

    I like the website as is; I can easily find what I need without looking through information I do not need.

    Overall Rating: 5 / 5

    Source: Birdeye

  • yolandaobando@cox.net Mar 02, 2015

    this was my first time signing in into the website and found it very easy to navigate and the pages are very clean and clear. thank you. It made it an excellent experience

    Overall Rating: 5 / 5

    Source: Birdeye

  • deborah kitosMar 02, 2015

    There should not be any charges to make my payment online. It SHOULD be a service that the mortgage company offers as a service to it's customers. This is 2015 and I pay all my bills online and you are the only one that asks for a service fee!

    Overall Rating: 3 / 5

    Source: Birdeye

  • Brian RuelMar 02, 2015

    Could you tell me if you have the 15 day grace period as Chase did. Meaning that I can pay between the 1st and 15th of the month without a late charge. Brianruel@comcast.net. Thanks..

    Overall Rating: 5 / 5

    Source: Birdeye

  • carmelaMar 02, 2015

    this site is perfect as is ,simple and fast please do not change it

    Overall Rating: 5 / 5

    Source: Birdeye

  • Zahma WilerMar 02, 2015

    I have just paid twice this month. I need one payment back please.

    Overall Rating: 4 / 5

    Source: Birdeye

  • Angela SagastizabalMar 02, 2015

    I don't usually sign in on this site to check my mortgage. Today I did and found it to be easily accessible for a senior citizen. Easy to use and found everything I was searching for quickly!

    Overall Rating: 5 / 5

    Source: Birdeye

Nationstar Mortgage Customer Reviews
Rated 4.3/5 based on 1034 reviews
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