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The website is VERY easy to use. Quick payment process too.
I would however, have one suggestion, is that I would like to have another security measure on the sign-in. The Zip code, yes, I like that, but another password or visual sign that I could enter and change when I would like.
I tried calling to discuss the issue but your phone lines were backed up. So contacted you through the internet and look forward to hearing back from you tomorrow.
It would help greatly if you provided a search function on the website, as a majority of websites do. Otherwise, a user often has to search multiple screens and try to find the right entry by scanning the entire screen visually and then possibly clicking on some "dead-end" entries before hopefully finding what he or she is looking for.
I like the website as is; I can easily find what I need without looking through information I do not need.
this was my first time signing in into the website and found it very easy to navigate and the pages are very clean and clear. thank you. It made it an excellent experience
There should not be any charges to make my payment online. It SHOULD be a service that the mortgage company offers as a service to it's customers. This is 2015 and I pay all my bills online and you are the only one that asks for a service fee!
Could you tell me if you have the 15 day grace period as Chase did.
Meaning that I can pay between the 1st and 15th of the month without a late charge. Brianruel@comcast.net. Thanks..
this site is perfect as is ,simple and fast please do not change it
I have just paid twice this month. I need one payment back please.
I don't usually sign in on this site to check my mortgage. Today I did and found it to be easily accessible for a senior citizen. Easy to use and found everything I was searching for quickly!
NMLS #2119 | NMLS Consumer Access
© 2015 Nationstar Mortgage Holdings, Inc.
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