We know life is full of unexpected surprises — many of which may cause financial hardship. That’s where we can help. If you have fallen behind on your mortgage payments, please contact us.
We can work with you to determine the best option for your unique situation. The most important step is to contact us as soon as you can. Even if you have not fallen behind on your payments, but are facing financial difficulties, it’s never too early to reach out.
To start, simply call one of our Loan Mitigation Specialists. They are here to help and can present the best options for you. They are available Monday — Friday, 8:00 a.m. — 8:00 p.m. CST — 1-888-480-2432.
You can also complete the Payment Worksheet (PDF) and send it back to us by fax or mail. Our team will review your information and begin working with you on a solution.
|
Step 1: Contact us — 1-888-480-2432
Step 2: Complete the Payment Worksheet
Step 3: Fax or mail to Nationstar Mortgage
Fax — 1-972-315-6827
Mail — Nationstar Mortgage
Loss Mitigation Department
350 Highland Drive
Lewisville, TX 75067
|
*Not all borrowers will qualify for all workout options.
|