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Questions, concerns, issues? Contact us by mail, by phone or via e-mail. You can also browse Frequently Asked Questions to see if the topic of your question is listed. If so, you'll get an instant answer.

Customer Service
Nationstar Mortgage
P.O. Box 199400
Dallas, TX 75219
1-888-480-2432
Mon-Thu 8 am - 6 pm Central Time
Fri 8 am - 5 pm Central Time
Contact via E-mail

Payments
Nationstar Mortgage
P.O. Box 650783
Dallas, TX 75265-0783
Overnight Mail Address

Collections
1-888-850-9344
Mon-Thu 8 am - 8 pm Central Time
Fri 8 am - 5 pm Central Time
Saturdays 8 am - noon Central Time
Contact via E-mail

Insurance Department
Nationstar Mortgage
P.O. Box 703048
Dallas, TX 75370
1-888-297-2432
Mon-Fri 8 am - 5 pm Central Time
Contact via E-mail

Customer Relations Office
Nationstar Mortgage
350 Highland Drive
Lewisville, TX 75067
Contact via E-mail
Learn more about our Customer Relations Office

Refinance Department
Nationstar Mortgage
P.O. Box 299010
Lewisville, TX 75029
1-888-364-2432
Mon-Fri 9 am - 7 pm Central Time
Contact via E-mail

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TOP FAQs
 
  1. How do I sign in to see my Loan Information?
  2. When it comes to making my mortgage payment, what options do I have?
  3. What do I do if I anticipate being late on a payment?
  4. Where do I mail my payment?
Click here to view video Click here to view video or Call 1-800-306-9027 Click Here to REQUEST A LOAN or Call 1-800-306-9027 Click Here to MAKE A PAYMENT Contact Customer Service at 1-888-480-2432 or via e-mail Contact a Broker Account Executive or Call 1-888-236-8391 Contact a Regional Account Executive or Call 1-888-634-8700 Contact a Correspondent Regional Acquisition Manager or Call 1-888-634-8700